Managing your accounts
At Community First, we understand that you want flexible, convenient and easy access to your money which is why we provide our Members with a range of options in which you can manage your accounts:Find out more
Let us lend a hand
We've included a range of helpful information below on a range of topics from banking and loans to complaints and financial hardship. If you can't find what you're looking for, or need to contact us regardless, you can call, email or visit us by clicking contact us above.
Community First Credit Union Limited is a participant in the Customer Owned Banking Code of Practice (COBCOP) and is happy to offer its members an internal dispute resolution procedure that is readily accessible and free of charge.
Find out what to do if you have a complaint here.
Financial hardship refers to a situation where an individual has difficulty in maintaining their living expenses and paying their debts when they are due.
Our members are a valued part of our community, and we are here to support you during uncertain times. If you experience financial difficulties, we encourage you to contact us quickly so we can work through your options together.
Find out more about financial hardship here.
You can also find more financial support options here.
Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170