If you’re using a VPN (virtual private network) to access Internet Banking or our mobile app, you may experience an error. To continue to use our Internet Banking and mobile app services, your VPN must be off. You can manually turn your VPN off through your phone or computer settings. If a VPN is used through your antivirus software, please contact your antivirus provider so they can assist you with limiting the websites that use it.

Managing your accounts

At Community First, we understand that you want flexible, convenient and easy access to your money which is why we provide our Members with a range of options in which you can manage your accounts:

In person

In-store

Community First Stores

Our store network stretches from the Sutherland Shire, to Western Sydney and up to the Hunter region in NSW.

Bank@Post

Australia Post outlets

Make cash withdrawals, cash deposits or cheque deposits using your card at Australia Post outlets with the Bank@Post symbol. Note: maximum cheque deposit value is $999,999. 

ATMs

Access cash

Access thousands of ATMs Australia wide to withdraw cash, make transfers and check your balance.

Talk to someone

Call us

1300 13 22 77

We're open 8am - 8pm weekdays and 8am - 3pm Saturdays.

Email

General enquiries

Email askus@communityfirst.com.au to talk with one of our team over email.

Online and on the go

Securely access all your accounts, pay bills, make transfers, update your details and more.

By phone

Mobile Banking

Download our mobile app from the Apple or Google Play stores for banking on the go.

Alerts

SMS and email

Set up and manage a range of account alerts via internet banking to stay on top of your accounts.

E-statements

Via Internet Banking

Access your statements via Internet Banking- never lose a statement again.

Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170