Be scam aware. We’ll never ask you for your Internet banking password, nor will we ever ask you to move money to another Community First account or other financial institution. If you’re ever unsure, call us back on the number published on our website. If you’re asked to open an account at another financial institution, do not proceed.

Important information

Capital disclosures

Community First Credit Union Limited is regulated by the Australian Prudential Regulation Authority (APRA) which require information about the credit union's capital to be displayed on the website.

Dispute Resolution

Community First Credit Union Limited is a participant in the Customer Owned Banking Code of Practice (COBCOP) and is happy to offer its members an internal dispute resolution procedure that is readily accessible and free of charge.

Privacy Policy

Community First Credit Union Limited complies with the Australian Privacy Principles which regulate privacy of personal information we may collect from you.

Switch to us

If you’re switching your banking from another financial institution to Community First Credit Union Limited, we’ll help make the process simple, quick and easy with our account switching service.


The Customer Owned Banking Code of Practice (COBCOP) is a code of practice for Australia’s credit unions and mutual building societies which outlines how they will deliver on their pledge to always put Members first

Disclosure Documents

To ensure you're fully informed, on this page you can view and download our Financial Services Guide (FSG) and Terms and Conditions for our products, as well as Fee and Interest Rate Schedules. You should read and consider these documents when deciding to use any product.

Operating Joint Accounts

A joint account is an account held by two more persons. Learn about some key tips when managing joint accounts.

Financial Claims Scheme

The Financial Claims Scheme (FCS) is an Australian Government scheme that provides protection and quick access to deposits in banks, building societies and credit unions in the unlikely event that one of these financial institutions fails.

Conditions of Use

The conditions of use page details a website users rights and responsibilities whilst on the Community First Credit Union Limited site.

Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170