At Community First Credit Union Limited you have access to a wide range of services. To ensure that as a Member you are fully informed, on this page you can view and download our Financial Services Guide (FSG) and Terms and Conditions for our products, as well as Fee and Interest Rate Schedules. You should read and consider these documents when deciding to use any product.
Disclosure documents
Conditions of Use
Terms and conditions
View our current terms and conditions document.
Summary of Accounts, Access Facilities and Transaction Limits
View a summary of account features, limits and more.
Products no longer offered
View the Summary of Accounts, Access Facilities and Transaction Limits on products no longer offered.
Apple Pay Conditions of use
View the conditions of use for Apple Pay users.
Other guides and policies
Financial Services Guide
View the current Financial Services Guide.
Customer Owned Banking Code of Practice
View the Code and our promises to you.
Dispute Resolution
View our Dispute Resolution Policy for complaints and disputes.
Interest Rates
View printable interest rate schedules for our loan and deposit products plus access quick links to key product pages with interest rates.
Fees and charges
Refer to our fees and charges schedule for more information about fees and charges that may be applicable to your accounts with us.
PayID and OSKO
View the process for disclosure for PayID and OSKO.
Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170