Disclosure documents

At Community First Credit Union Limited you have access to a wide range of services. To ensure that as a Member you are fully informed, on this page you can view and download our Financial Services Guide (FSG) and Terms and Conditions for our products, as well as Fee and Interest Rate Schedules. You should read and consider these documents when deciding to use any product.  

Conditions of Use

Terms and conditions

View our current terms and conditions document.

Summary of Accounts, Access Facilities and Transaction Limits

View a summary of account features, limits and more.

Products no longer offered

View the Summary of Accounts, Access Facilities and Transaction Limits on products no longer offered.

Apple Pay Conditions of use

View the conditions of use for Apple Pay users.

Other guides and policies

Financial Services Guide

View the current Financial Services Guide.

Customer Owned Banking Code of Practice

View the Code and our promises to you.

Dispute Resolution

View our Dispute Resolution Policy for complaints and disputes.

Interest Rates

View printable interest rate schedules for our loan and deposit products plus access quick links to key product pages with interest rates.

Fees and charges

Refer to our fees and charges schedule for more information about fees and charges that may be applicable to your accounts with us.

PayID and OSKO

View the process for disclosure for PayID and OSKO.

Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170