Be scam aware. We’ll never ask you for your Internet banking password, nor will we ever ask you to move money to another Community First account or other financial institution. If you’re ever unsure, call us back on the number published on our website. If you’re asked to open an account at another financial institution, do not proceed.

Increase your loan

Find out how to go about applying for an increase to your existing loan.

Switch loans

Want to switch your current loan to a different Community First loan?

Request a statement

How to view transaction information, request a copy of a statement or change your statement delivery preferences.

Change your details

Ways you can update your details with us so we can stay in touch and get important information to you.

Change direct debits

How you can change the account, amount or how frequently we debit your loan repayments.

Access redraw

How you can access funds you've paid in advance.

Need a hand?

For help managing your loan, reach out to one of our knowledgeable team members - we're here to make the process easy.

Are you experiencing financial hardship?

We're here to support you during uncertain times. If you experience financial difficulties, we encourage you to contact us quickly so we can work through your options together. You can find out more about financial hardship below.

Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170