Be scam aware. We’ll never ask you for your Internet banking password, nor will we ever ask you to move money to another Community First account or other financial institution. If you’re ever unsure, call us back on the number published on our website. If you’re asked to open an account at another financial institution, do not proceed.

We need to stay in touch

Keeping your details up to date with us is crucial. We need to be able to contact you by phone, mail and/or email to keep you informed about any changes to your loan, and to keep in touch with you to make sure your loan is still working for you.

How do I update my details?

You can update your address and contact details such as phone, email, mobile and postal address by contacting us.

This gives us the opportunity to verify that it's you requesting the change before it has been made and helps safeguard your personal information.


Need a hand?

For help managing your loan, reach out to one of our knowledgeable team members - we're here to make the process easy.

Contact us

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your "personal circumstances"). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

Call us today on

1300 13 22 77

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Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170