Switch to us

We'll help you make the switch

 
 
Step 1: Become a Member
 
If you're not yet a Member of Community First Credit Union, you can apply online, call 1300 13 22 77 or visit your nearest Store .
 
Step 2: Authorise us to obtain a list of your Regular Payment arrangements from your current financial institution
 
Complete the Regular Payment Switching Request form and return it to us. We will contact you once we have received a list of your regular payment arrangements from your current financial institution.
 
Step 3: Let us know which regular payments you would like to switch to us 
 
Complete the Notice of Variation of Account Details form for each of the payment arrangements you would like to switch and return the form to us. We will forward this form to the financial institution your suppliers bank with to action. (A supplier is a company who debits or credits your account)
 
Step 4: Provide authority to cancel any direct debits you are switching
 
If you are cancelling any direct debit arrangements, we will forward you a direct debit cancellation form. All you will need to do is sign it. We will send this form to your old financial institution and the financial institution your suppliers bank with to notify them you are cancelling a debit arrangement.
 
Step 5: Close your old account
 
Once you are sure all regular debits and credits have successfully been re-established on your new account, you can close your old account with the Authority to Close Account form (found in the eBook above).
 
 
Where to forward correspondence
 
Attn: Member Administration
 
Fax to: 02 9735 1661
Post to: PO Box 98, Lidcombe NSW 1825

Community First Credit Union LimitedABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB 512-170