BankStatements.com.au - Community First Bank

Why BankStatements.com.au?

At Community First, we’re passionate about using processes that offer a better, more secure experience for our members. When you apply for a loan with us, we’ll ask you to use BankStatements.com.au to transmit your bank statements. It’s a trusted, secure online platform used by many of Australia’s largest financial institutions. It’s significantly faster, reduces paper waste, enhances verification of information and helps to mitigate fraud.

What is BankStatements.com.au

BankStatements.com.au is a trusted online platform designed to securely facilitate the submission of bank statements for loan applications in Australia. Like Community First, many of Australia’s largest financial institutions also use this service to verify applicant information and mitigate fraud.

How does BankStatements.com.au ensure the security of my bank statements?

We prioritise the security and privacy of your financial information. BankStatements.com.au adheres to Australian privacy policies and employs state-of-the-art encryption technology to protect your bank statements during transmission. Your credentials are never stored. After the data has been provided to Community First, all personally identifiable information is securely removed. Encryption scrambles your bank statement data into a format that is unreadable without the corresponding decryption key. This means that even if unauthorized individuals were to intercept the data during transmission or gain access to our servers, they would be unable to decipher the encrypted bank statements without the necessary encryption keys.

Is BankStatements.com.au compliant with Australian privacy regulations?

Absolutely. BankStatements.com.au is fully compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and upholds stringent standards to safeguard your personal and financial data.

Can I trust BankStatements.com.au with my sensitive financial information?

Yes, we understand the importance of confidentiality and implement robust security measures to ensure that your bank statements are kept confidential and accessible only to authorised personnel.

How easy is it to use BankStatements.com.au?

BankStatements.com.au offers a user-friendly interface that makes the process of submitting bank statements hassle-free. Simply follow the prompts to securely upload your bank statements in just a few clicks.

What if I encounter any issues while using BankStatements.com.au?

Our customer support team is readily available to assist you with any questions or concerns. Feel free to reach out to us via email or phone, and we’ll put you in touch with one of our Mortgage Specialists.

Why do we mandate the use of bankstatements.com.au in our loan application process?

Using this service provides an easier, faster experience for our loan applicants because we’re able to obtain and verify information we need to support your loan application faster than ever. It also assists us in combating fraud and supports a paperless process.

Have a question?

Our friendly team are here to answer your questions and help guide you through the process. Get in touch with us if you have any further questions about your loan application or our use of BankStatements.com.au.