Whistleblower policy

 
 

Summary of Community First Bank’s Whistleblower policy


PURPOSE OF THIS POLICY

Community First is committed to fostering a culture of honest and ethical behaviour within a safe, supportive, and confidential environment. Our Whistleblower Policy establishes the minimum requirements for: 
 
  • encouraging, supporting, and promoting the appropriate guidelines for raising misconduct;
  • ensuring independent, confidential, and objective reporting and investigation mechanisms are ready;
  • ensuring protections are in place to support whistleblowers;
  • investigating claims of misconduct;
  • helping to deter wrongdoing generally.

Our Whistleblower Policy can be viewed by clicking the button below:

View our Policy



Types of conduct that can be reported
Community First encourages the reporting of suspected or actual improper conduct. Under our policy, this could include:
  • fraud;
  • negligence;
  • breach of trust;
  • breach of duty;
  • any conduct that:
    • is dishonest or unethical;
    • may cause harm; or
    • is prohibited by Community First’s standards or code(s) of conduct;
  • misconduct or an improper state of affairs or circumstances as provided for in the Taxation Administration Act.
Information on eligible whistleblowers can be found in our Whistleblowers policy. Community First encourages whistleblowers to make disclosures to the Whistleblower Investigation Officer in the first instance. This approach intends to build confidence and trust in Community First’s whistleblower policy, processes and procedures. The methods for disclosure are:

Method

Requirement

Email

WIO@communityfirst.com.au

By phone

Contact Community First Direct on 1300 13 22 77

Post

Private and Confidential:

Whistleblower Investigation Officer,
c/o Chief Risk Officer or Chief Executive Officer
PO Box 98, Lidcombe NSW 1825

For reports to ASIC

https://asic.gov.au/about-asic/asic-investigations-and-enforcement/whistleblowing/how-asic-handles-whistleblower-reports

For reports to APRA

https://www.apra.gov.au/become-a-whistleblower-and-make-a-public-interest-disclosure

For reports to the ATO

https://www.ato.gov.au/general/gen/whistleblowers/

Eligible whistleblowers must advise if they wish to remain anonymous and have their disclosures investigated in confidence.


 
 
 
 
 

Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170