SYSTEMS UPGRADE NOTICE: This Thursday 10th of September from 6:00pm - 8:00pm Community First is conducting critical upgrades to our systems therefore our customer support teams will have no access to provide information on accounts during that time. Our teams will continue to take calls, provide general information to members, and direct them to Internet Banking or the App where appropriate. The good news is that there will be no impact to Internet Banking or the Mobile App, so members will still be able to access these services as normal.

Managing your accounts

At Community First, we understand that you want flexible, convenient and easy access to your money which is why we provide our Members with a range of options in which you can manage your accounts:

In person

In-store

Community First Stores

Our store network stretches from the Sutherland Shire, to Western Sydney and up to the Hunter region in NSW.

Australia Post

Bank@Post

Make cash withdrawals, cash deposits or cheque deposits using your card at Australia Post outlets with the Bank@Post symbol. 

Deposit limits apply.

ATMs

Access cash

Access thousands of ATMs Australia wide to withdraw cash, make transfers and check your balance.

Talk to someone

Call us

1300 13 22 77

We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.

Email

General enquiries

Email [email protected] to talk with one of our team over email.

Online and on the go

Securely access all your accounts, pay bills, make transfers, update your details and more.

Download our mobile app from the Apple or Google Play stores for banking on the go.

Alerts

SMS and email

Set up and manage a range of account alerts via internet banking to stay on top of your accounts.

Access your statements via Internet Banking- never lose a statement again.

Securely access all your accounts, pay bills, make transfers, update your details and more.

Digital Wallets

Tap to pay

Go walletless with Google PayTM, Apple Pay®, or Samsung Pay®.

Closing a Savings or Transaction account

In-store

Community First Stores

Visit us in store to get help closing your account. 

Call us

1300 13 22 77

We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.

Secure Message

Mobile Banking

Send us a Secure Message to close your account. If you wish to resign your membership let us know – we’ll need to contact you.

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

Download our mobile app

Convenient 24/7 access to check your account balance and recent transactions, pay bills, transfer money and more.

Call us today on

1300 13 22 77

Community First Credit Union Limited ABN 80 087 649 938Operating as Community First Bank | AFSL and Australian credit licence 231204 BSB 512-170