1300 13 22 77Board of Directors
STEPHEN NUGENT
Member and owner since 2002
B Bus. (Marketing), Grad Cert Internet Mkt., AFAMI, JP, AMP (Harvard)
Chair of Directors,
Chair of Corporate Governance and Remuneration Committee
Mr Nugent joined the Board as a Director in May 2002. Stephen has more than 40 years experience in the banking, finance and insurance industries and was formerly the Chief
Customer Officer for The Hospital Contributions Fund of Australia Limited (HCF). Stephen is also a Director of the Customer Owned Banking Association and the Sydney Children’s Hospitals Network.
Stephen brings to the Board a wide range of experience in project and operations management, process improvement and reform programs focused on digital transformation, sales, marketing, customer service, retail banking, financial and property management, hospitality, retirement aged and home care, strategic planning and compliance.
JACKI JOHNSON
Member and owner since 2005
BAppSc (OT), EMBA (AGSM), GradDip Safety Science, FAICD
Member of Corporate Governance and Remuneration Committee
Ms Johnson is currently enrolled as a Phd candidate at University of Wollongong researching the role Board of Directors play in creating societal value.
In September 2022 Jacki was appointed as City Commissioner – Illawarra- Shoalhaven Greater Cities Commission NSW Government. Jacki is also the Managing Director of her own consulting practice, Focusing Moments Pty Ltd, primarily consulting in strategy.
Jacki has recently been appointed to the faculty of the University of Cambridge Institute for Sustainable Leadership, Australian Business Programme. She is also a member of Chief Executive Women and a Fellow of the Institute of Company Directors.
Former roles include CEO IAG NZ, CEO The Buzz Insurance (IAG), Group Executive People, Performance and Reputation (IAG) Co Chair United Nations Environment Financial Initiative, Co Chair Australia Sustainable Finance Initiative and Steerco member Resilient Sydney, President of the Insurance Council of New Zealand, Chair of the Christchurch Recovery Chief Executives’ meeting, and Executive Director IAG NZ.
Jacki has been publicly recognised for her leadership. In 2022 Jacki has been awarded the Lifetime Achievement Award by the Australian and New Zealand Institute of Insurance and Finance and in 2015 the NZ Herald in December named her as NZ Executive of the Year. She is a former Non Executive Director of the New South Wales WorkCover Authority and the Personal Injury Education Foundation.
STEPHEN LOWNDES
Member and Owner since 1999
B. Rur. Sc. (Hons) UNE, MAMI
Member of Corporate Governance and Remuneration Committee
Mr Lowndes was appointed to a casual vacancy on the Board in March 2001 and elected as Chair from July 2008 to November 2015. Stephen has 30 years experience in data analysis, systems development, policy formulation, strategic planning, executive management and industry representation, gained in the Commonwealth Public Service, Private Health Insurance, Aged Care and Health industries. Stephen has served on the Boards of the Australian Friendly Society Association, the Australian Health Services Alliance, the Australian Health Insurance Association, Health Services Association of NSW and a number of not-for-profit community services organisations.
Stephen was formerly a member of the Management Board of Manchester Unity Credit Union, Chief Executive of Manchester Unity Australia Ltd, CEO of the Aged and Community Services Association of NSW and ACT, a peak industry association representing not -for-profit aged care providers and Chief Executive Officer of the Royal Rehab,
a not-for-profit specialist rehabilitation and disability hospital. He is currently the CEO of the Family of League Foundation.
GARY THOMSON
Member and owner since 1979
Grad.Dip.Corp.Man, MBA, GAICD, MAMI
Member of Corporate Governance and Remuneration Committee
Mr Thomson joined the Board of Community First Credit Union as a Non-Executive Director in December 2016. He was previously a Director and Chair of Manly Warringah Credit Union Ltd since 2006. Gary has a broad range of experience in strategic planning, risk management, executive management and governmental relations.
Gary semi-retired in July 2018 but was previously employed as a Project Director at Singleton Council from 2017 to 2018. From 2010 to June 2017 he was Assistant General Manager at Singleton Council following 3 years working as a consultant in the areas of town planning and business reorganisation particularly related to waste management. Prior to this he worked for Warringah Council for 28 years where his final role was as Director of Customer and Community Services.
He has extensive Board experience having previously been a member of the Glen Street Theatre Board of Directors and Hunter Resource Recovery Board of Directors. He is currently a Director of Balmain Rugby League Football Club and Balmain District Junior Rugby League Club. He is the owner of Thomson Planning and Project Management providing executive advice to private and public enterprises.
