FRAUD ALERT: We're aware of fraudulent calls and emails pretending to be from our fraud department. If contacted, hang up or don't respond. Scammers may also spoof our phone number to appear as if they're calling from us. We will never ask for your Internet Banking passwords, username, PIN, ask you to transfer funds to another account, pressure you to act immediately, or ask you to withdraw cash. If in doubt, do not engage - call our team on 1300 13 22 77 during operating hours or the Fraud Bureau Service 24/7 on 1300 705 750.

Announcement iconImportant information
Date Published: 24 September 2026

After more than 30 years in Auburn, we’re excited to announce that our head office will be relocating to a new home on Bathurst Street, Sydney, in November 2026. 

While this move represents an exciting new chapter for our organisation, it also reconnects us with our rich history. More than 65 years ago, the Sydney Water Board Officers Credit Union Co-op was founded on the very same street, making this a meaningful return to where our story first began. 

As we continue to grow and evolve, our new head office will provide a modern, collaborative workspace that supports our people, strengthens the way we work together, and helps us continue delivering exceptional service to our members and communities. 

Returning to Bathurst Street is a reminder of how far we’ve come and the strong foundations on which we’ve built our organisation. From our beginnings as a small credit union serving Sydney Water employees to the member-owned bank we are today, our commitment to putting members first remains unchanged. 

Although we will have a mail redirect in place, if you need to send correspondence to us, we encourage you to do so through our digital channels such as our online contact form or emailing [email protected]. 

We look forward to welcoming our teams to the new office later this year and embracing the opportunities that lie ahead as we continue investing in our future, our people, and the members who have supported us throughout our journey. 


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Community First Credit Union Limited ABN 80 087 649 938Operating as Community First Bank | AFSL and Australian credit licence 231204 BSB 512-170