- Ask you to make a payment for parcel collection
- Email you to reconfirm your address by clicking a link
- Charge you to hold a parcel
- Send you an email asking for your password
- Call or email you out of the blue to request payment.
How to stay safe
- For parcel delivery notifications, do not click on the link if it is requesting money or further information. Instead, go to the organisation’s website and track the delivery of your parcel. Ask family and friends to notify you if they are sending a parcel so you know when to expect it.
- If you receive an e-card or electronic gift card, check the legitimacy with the gift giver prior to opening it. Be especially wary of .zip or .exe attachments or links.
- If a suspicious email appears to be from a legitimate company, contact the company directly to confirm the legitimacy. Do not use phone numbers or email addresses contained in the email, verify the correct contact details yourself through an online search or phone book.
- Regularly backup your computer's data on a separate hard drive. If your computer is infected by malware or ransomware you can restore the factory settings and easily re-install all of your software and data.
- Remember to report any confirmed scams to www.scamwatch.gov.au. This helps raise awareness of the scam so others do not fall victim.
Last updated: 05 December 2017
The information contained in this article is only correct at the point of time of publication. It is general information and has been prepared without taking into account your personal circumstances, objectives or needs. Please consider if this information is right for you before making a decision to acquire any product.