We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately.
Announcement iconImportant Update

Open Banking Update

Date Published: 3 March 2026

We’re making some updates and improvements to Open Banking.

As a Data Holder under Consumer Data Right (CDR), Community First must ensure that we meet the standards and requirements of the Consumer Data Standards for Open Banking. To do this, we’ll be making some updates and improvement to Open Banking.

These changes include:

  • Adding additional information fields to products to make it easier to understand what features are available
  • Adding additional information fields to fees to provide clarity on maximum and minimum fee amounts
  • Adding additional parameters to make it clear what card scheme and types are available

Managing your data

It’s important to note that your data will only be shared and used if you give consent. If you have consented to share your data under the CDR, when an accredited data recipient requests your details to help you compare, switch or manage products or services, we will securely pass that information to them. Community First now provides you with a Consumer Dashboard in Internet Banking, where you can review all your Data Sharing arrangements. You can also make a request to us to stop sharing your data.

This dashboard is available from within Community First Internet Banking by clicking Accounts then Data sharing from the top menu.

For more information

To view a copy of our Data Holder Policy, you can visit our Open Banking information page here.

To view more information on Open Banking, including our FAQs, visit our open banking information page.


This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

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Community First Credit Union Limited ABN 80 087 649 938Operating as Community First Bank | AFSL and Australian credit licence 231204 BSB 512-170