If you’re using a VPN (virtual private network) to access Internet Banking or our mobile app, you may experience an error. To continue to use our Internet Banking and mobile app services, your VPN must be off. You can manually turn your VPN off through your phone or computer settings. If a VPN is used through your antivirus software, please contact your antivirus provider so they can assist you with limiting the websites that use it.

Christmas and New Years opening hours

Check out when our stores and call centres will be closed during the holiday season.

Our stores will be closed from 3pm (call centre closes at 6pm) on Tuesday 24 December 2024 and re-open as normal on 27th December 2024. We will also be closing out stores at 3pm (call centre closes at 6pm) on the 31st December and re-open as normal on 2nd January 2025.

You can still check your account balances or make transfers using CFB Internet Banking and Mobile Banking. Hope you have a happy and safe holiday season. 

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your "personal circumstances"). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

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1300 13 22 77

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Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170