How we protect your data


 At Community First, it’s a priority to help protect our members which includes ensuring your information is always secure. We protect your personal information from misuse, interference, loss, unauthorised access or disclosure and modification. The Community First layered security safeguards in place are extensive - the following outlines a list of how we protect your data:

• We tightly control where your data is stored with significant security
• We have in place access controls & intrusion detection systems
• We conduct vulnerability scans, including targeted penetration tests of critical systems which is performed by independent experts
• We monitor for suspicious payment activity
• All data exchanges are performed using secure methods

Please refer to our Privacy Policy for more information about how we deal with your personal information, as well as our legal obligations. Learn more about what you can do to stay secure online here.

If you have any questions, concerns or complaints about how we protect your data, please contact us by emailing askus@communityfirst.com.au or call on 1300 13 22 77.




Community First Credit Union LimitedABN 80 087 649 938 | Operating as Community First Bank | AFSL and Australian credit licence 231204| BSB 512-170