Important update: from 1 April 2026, the Illawarra Credit Union brand – a division of Community First Credit Union – will be formally retired. Visitors to the illawarracu.com.au will now be directed to this site. More information about this change is available here.

How we protect your data

At Community First, it’s a priority to help protect our members which includes ensuring your information is always secure. We protect your personal information from misuse, interference, loss, unauthorised access or disclosure and modification. The Community First layered security safeguards in place are extensive – the following outlines a list of how we protect your data:

  • We tightly control where your data is stored with significant security
  • We have in place access controls & intrusion detection systems
  • We conduct vulnerability scans, including targeted penetration tests of critical systems which is performed by independent experts
  • We monitor for suspicious payment activity
  • All data exchanges are performed using secure methods

Please refer to our Privacy Policy for more information about how we deal with your personal information, as well as our legal obligations. Learn more about what you can do to stay secure online here.

If you have any questions, concerns or complaints about how we protect your data, please contact us by emailing askus@communityfirst.com.au or call on 1300 13 22 77.

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

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Convenient 24/7 access to check your account balance and recent transactions, pay bills, transfer money and more.

Call us today on

1300 13 22 77

Community First Credit Union Limited ABN 80 087 649 938Operating as Community First Bank | AFSL and Australian credit licence 231204 BSB 512-170