Removal of coin counting machines

From 30 April 2021, Community First has made the decision to remove coin counting machines from the following store locations: Liverpool, Mt Druitt, Erina, Penrith, Dee Why, Gorokan, Edgeworth, Warriewood. 

Over time, interest in these machines has reduced as more of our members favour digital payment options over cash, in particular contactless payment methods which also assist with social distancing.

Additionally, coin counting machines require replacement and therefore investment to upgrade them. This, along with maintenance make the machines costly to run. As there is now only a low number of people who use them, it is not viable for the Credit Union to replace them.

Looking ahead

After this date, cash deposits can still be made over the counter at our store locations that accept cash however a coin deposit limit of $100 per day will apply. You can view which stores are cashless here.

In time, we plan to phase out the use of coins in our financial services stores as these trends continue. This will help us ensure that we invest in services that will benefit the majority of members while ensuring our ongoing success.

Last updated: 01 March 2021

The information contained in this article is only correct at the point of time of publication. It is general information and has been prepared without taking into account your personal circumstances, objectives or needs. Please consider if this information is right for you before making a decision to acquire any product.

Community First Credit Union LimitedABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB 512-170