Elder Abuse Stay alert

Learn more about where and how to get help

Elder abuse is any act that causes harm, distress, fear or loss to an older person. It can happen to anyone and is often carried out by someone the person knows and trusts — including family members, carers, friends or others in positions of influence.

In Australia, around 1 in 6 older Australians report experiencing some form of elder abuse each year. Elder abuse can affect a person’s wellbeing, independence, finances, safety and confidence. Recognising the signs early and knowing where to seek help can make a meaningful difference.

The 4 most common types of Elder Abuse are listed below:

1. Financial Abuse

Financial abuse involves the misuse or theft of an older person’s money, property or assets. Examples include:

Pressuring someone to change legal documents or wills
Misusing bank accounts, cards or online banking
Taking money or belongings without permission
Forcing someone to lend money or provide financial support
Preventing someone from accessing their own finances

2. Emotional or Psychological Abuse

This includes behaviour that causes fear, humiliation, isolation or emotional distress. Examples may include:

Threats, intimidation or controlling behaviour
Constant criticism or manipulation
Isolating someone from family, friends or community
Ignoring or dismissing their wishes or decisions

3. Physical Abuse

Physical abuse is the use of force that causes pain, injury or fear.

Examples may include:

Hitting, pushing or restraining
Rough handling
Inappropriate use of medication

4. Neglect

Neglect occurs when essential care or support is withheld. Examples may include:

Lack of food, medical care or hygiene support
Unsafe living conditions
Abandonment or social isolation

Elder Abuse by the Numbers

Around 15% of Australians aged 65 and over living in the community have experienced elder abuse in the past 12 months. (Source: Australian Institute of Family Studies).
Psychological abuse affects approximately 12% of older Australians and is the most commonly reported form of abuse. (Source: Australian Institute of Family Studies).
Approximately 2.1% experience financial abuse. (Source: AIHW).
In around half of reported cases, the perpetrator is a family member, with adult children commonly involved. (Source: Human Rights Commission).
Around 2/3 of people experiencing elder abuse do not seek help. (Source: Human Rights Commission).

Signs to look out for

Some signs of elder abuse may be subtle. A combination of changes in behaviour, finances or wellbeing can indicate that support may be needed.

Possible Warning Signs

Sudden or unexplained financial changes
Unpaid bills despite available funds
Unusual bank transactions or withdrawals
Increased anxiety, fear or withdrawal
Reluctance to speak openly in front of another person
Changes to wills, powers of attorney or ownership documents
Poor hygiene, unexplained injuries or weight loss
Isolation from family, friends or community activities
A carer or family member appearing overly controlling

How to Support Someone You’re Concerned About

If you suspect someone is experiencing elder abuse, here are some ways you can support them. If you believe someone is in immediate danger, contact emergency services.

Listen Without Judgement

Create a safe and supportive environment where the person feels heard and respected.

Respect Their Choices

Where possible, allow the person to make their own decisions about next steps.

Seek Support

Suggest that they speak with trusted professional or support service like a doctor or healthcare provider.

Help Them Stay Connected

Social connection can reduce isolation and increase access to support.

Protecting Yourself and Others

There are practical steps older Australians can take to help protect themselves financially and personally.

Tips to Stay Safe

Keep control of personal banking details and passwords
Seek independent legal and financial advice before signing documents
Understand Powers of Attorney and financial arragements
Regularly review bank accounts and transactions
Stay connected with trusted family, friends and community groups
Speak up if something does not feel right

Support and Resources

If you or someone you know needs support, help is available.

National Support Services

Elder Abuse Action Australia – national information, support and referral services.
Compass – Guiding Action on Elder Abuse – information, educations and support resources for older Australians, families and carers.
1800 ELDERHelp – national phone line that connects callers with elder abuse support services in their state or territory.
Services Australia – information and support for older Australians.
Australian Human Rights Commission – resources and information on the rights of older Australians.

How We Can Help

At Community First Bank, we are committed to supporting the safety, dignity and financial wellbeing of our members.

If you are concerned about suspicious account activity, financial pressure or potential financial abuse, please contact us. Our team can discuss available support options and help you access appropriate assistance.

Important Reminder

If you believe someone is in immediate dance or at risk of serious harm, call emergency services.

Sources

Statistics and information references on this page are sourced from: